重要信息
- The passenger pick-up process should begin at a pre-arranged location that is easily accessible and recognizable to passengers, such as an airport terminal, train station or hotel.
- It is important to clearly communicate the exact time when the download will start, as well as the expected duration of the transfer to the final destination.
- The transfer ends at the destination chosen by the passenger, be it their home, a business meeting or a tourist attraction.
- We ensure that all drivers and staff involved in picking up passengers are clearly marked, for example, with uniforms, signs or tablets with the passenger's name or company logo.
- In case of delays or schedule changes, passengers will be notified through reliable communication channels, such as mobile phones, e-mail or messaging applications.
- Passengers will be provided with an information package that includes details on the pick-up process, contact information, and helpful destination tips.
